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Scott Rupp

One small change took him from disengaged to a dynamic leader.


Building effective teams is crucial for success in today's fast-paced business environment. However, it can be challenging to understand each team member's unique strengths and preferences. This is where behavior analytics, such as the Culture Index, can play a significant role in helping managers unlock the potential of their employees.



Let me share a story highlighting the importance of using behavior analytics when hiring and managing teams. A manager had an exceptionally talented employee who consistently delivered terrific insights and ideas. However, there was one problem – the employee would remain quiet in team meetings and never actively participate in discussions or share his opinion.


Frustrated by this lack of engagement, the manager turned to behavior analytics for answers. The manager gained valuable insights into the employee's behavioral tendencies through tools like the Culture Index. What he discovered was genuinely eye-opening – the employee was extraordinarily contemplative and needed time to think and formulate his answers.


Armed with this newfound knowledge, the manager devised a strategy to help the employee showcase his talent. Instead of expecting him to respond on the spot during team meetings; the manager started sending him questions a day before each meeting. This allowed the employee the time to reflect on the issues and problems.



The results were astounding. The employee would show up to the meetings well-prepared, having had the opportunity to think deeply about the topics. As a result, he would offer excellent and insightful views that significantly contributed to the discussions. The team began to recognize his value and appreciate his unique perspective.


This story exemplifies how behavior analytics can bridge the gap between understanding and utilizing an employee's true potential. By taking the time to understand individual behavioral tendencies, managers can tailor their approach to each team member, fostering an environment where everyone can thrive.


Behavior analytics, like the Culture Index, provide managers with valuable insights into an individual's natural strengths, communication style, and preferred work environment. With this information, managers can make informed decisions about hiring, team composition, and project assignments.


Moreover, behavior analytics can help identify conflicts within a team and guide managers in finding solutions that promote collaboration and productivity. By understanding the diverse behavioral profiles of team members, managers can create a harmonious work environment where everyone feels valued and understood.


In conclusion, using behavior analytics when hiring and building effective teams is a game-changer in today's workplace. The story of the contemplative employee who found his voice through pre-meeting questions is just one example of how this approach can unlock hidden potential. By embracing behavior analytics, managers can create teams that are not only diverse but also highly productive and innovative. So, if you're looking to build a successful team, don't underestimate the power of behavior analytics – it might be the missing piece of the puzzle.




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